Terms & Conditions

Welcome to Trendzone India! We specialize in delivering customized and unique home textile and decor solutions tailored to our clients’ specific needs. Before engaging with our services, please take a moment to read through our terms and conditions. By using our website and placing orders, you agree to be bound by these terms, so please read them carefully.

Acceptance of Terms

By accessing or using our website and placing an order, you agree to these Terms & Conditions, our Privacy Policy, and any additional guidelines, terms, or rules posted on the site. If you do not agree, please refrain from using our services.

Use of Our Website

Eligibility: You must be at least 18 years old or have parental consent to use our website.

Content Usage: The content, including text, images, and designs, is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our explicit permission.

Account Registration: You may be required to create an account to use certain features. Please ensure your account information is accurate and up to date.

Customization and Unique Orders

  • Tailored Solutions: All our products and services are customized to meet the specific requirements of each client. This means that timelines, designs, and execution plans are subject to change based on ongoing discussions and client input.
  • Order Discussions: Once an order is placed, our team will initiate detailed discussions to finalize product details, execution plans, and timelines. Please note that these timelines are estimates and may vary depending on the complexity and nature of the customization.
  • Flexibility and Adjustments: We strive to accommodate client requests and changes as best as possible. However, significant adjustments may require additional time and cost.

Order Confirmation & Modifications

  • Order Confirmation: Orders are considered confirmed once a mutual agreement is reached between Trendzone India and the client, either via email or a signed agreement.
  • Changes and Updates: Any changes requested after order confirmation may result in alterations to the cost and/or timeline. We will communicate any such implications clearly.

Timelines and Delivery

  • Estimated Timelines: We aim to provide high-quality service within the discussed timelines.
  • Communication: We promise to keep you informed throughout the entire process, providing updates on progress and any potential delays.

Pricing & Payments

  • Custom Pricing: Each project is priced individually, taking into account the materials, design complexity, and level of customization involved.
  • Payment Terms: Payment terms will be agreed upon and outlined in the order confirmation. In general, a deposit may be required to begin work, with the balance due upon project completion.
  • Additional Costs: Any additional costs incurred due to client-requested changes or unforeseen circumstances will be communicated and agreed upon before proceeding.

Quality Assurance

  • Commitment to Quality: We are committed to delivering products that meet the agreed-upon specifications and quality standards. Our quality assurance processes are designed to maintain high standards and client satisfaction.
  • Inspection and Approval: Clients will have the opportunity to review and approve the final products before delivery. Any concerns should be raised promptly so that we can address them.

Intellectual Property

  • Ownership: All designs, prototypes, and finished products created for our clients remain the property of Trendzone India until full payment is received. We reserve the right to use images of completed work for marketing purposes, unless otherwise agreed upon in writing.

Client Responsibilities

  • Timely Communication: We rely on timely communication from our clients to ensure the smooth execution of projects. Delays in client feedback may impact project timelines.
  • Accurate Information: Clients are responsible for providing accurate information regarding their project requirements. Any changes to this information should be communicated as soon as possible.

Limitation of Liability

  • No Guarantee of Timelines: While we strive to deliver on time, we cannot be held liable for delays caused by unforeseen circumstances, including but not limited to supply chain disruptions, design changes, or external factors beyond our control.
  • Liability Limitation: Our total liability for any claims related to our services will not exceed the amount paid by the client for the specific project.

Cancellation and Refunds

  • Cancellation Policy: Due to the bespoke nature of our products, cancellations may not always be possible. If a cancellation request is made, we will assess the work completed and determine if a partial refund is applicable.
  • Non-Refundable Deposits: Any deposit paid is generally non-refundable, as it covers the initial design and material procurement costs.

Dispute Resolution

We are committed to resolving any disputes amicably and fairly. In the event of a disagreement, we encourage open communication to reach a resolution that works for both parties.

Governing Law

These terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:

  • Email: support@trendzoneindia.com
  • Phone: +91-8845216523

Thank you for choosing Trendzone India for your bespoke home textile and decor needs. We look forward to delivering exceptional, customized solutions tailored just for you.

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